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// FAQ

Straight answers.

The questions we get most, answered the way we'd answer them at the counter.

// THE ORDER

Money, minimums, timing.

What's the minimum?

12 pieces per design. That's the floor where a screen-printed run makes sense.

How long does a run take?

Runs ship 10–14 business days after both your proof approval and your payment are in. The clock starts there, not at first contact.

When do I pay?

Custom and contract runs are paid in full up front, before production. No deposits, no halves. The full terms live at /custom-terms.

Can I supply my own garments?

Case by case. Ask when you send the job. Supplied garments are decorated at your risk: manufacturer defects, dye migration, shrinkage and spoilage on goods you supply are outside our control.

Can I return a custom order?

Custom and made-to-order work is final sale. If it arrives damaged, defective, or wrong because of our error, we make it right. The full policy is at /returns.

How does shipping work?

We aim to ship non-preorder store orders within 48 hours of processing. Transit time depends on the carrier and where you are. Details at /shipping.

// THE PRINTING

Ink, art, colors.

How many colors can you print?

Up to 8. Each color is its own screen and its own pass. For photoreal art on dark shirts we run sim-process.

Which ink do you use?

We print the old-school way, with ink that outlasts the shirt it's on. Plastisol, discharge, or water-base, matched to the garment and the look you're after. We'll steer you when we quote.

Can you design it for me?

Yes. Human-drawn art, no AI, ever. Bring a sketch or nothing at all.

What art files do you need?

Print-ready art quotes fastest. If it needs a redraw, we quote that into the job. The full spec is at /artwork-guidelines.

Do you do embroidery?

Yes. Digitized in-house, digitizing included, low minimums. The details are at /services/embroidery.

Where are you?

Merriam, Kansas, and here since 2016. Pick your run up in person or we'll ship it.

Still got a question? Email orders@maraudermerchandise.com and a printer will answer it.

Enough reading.

Tell us the count, the colors and the deadline.

Get a Quote